It's not so much what our development do as what they don't do! We employ a skilled team of developers, many of whom have their own specific skill sets, who we charge with making sure the visible presence of our business runs smoothly. They will not only add additional features to our directories and customer software but they also develop and maintain our own in-house systems our staff use in the day to day running of the business. It takes great vision and foresight to take the best of the internet today and combine it with what you think will be needed to keep our services ahead of the competition tomorrow. A multi site operation such as Customer Street will also require a fair amount of love and attention lavishing on it to keep our systems running smoothly both internally and externally for the end user. Both jobs are testing at the best of times but ultimately what can be more rewarding than knowing the results of your work are used by millions of people each week.
Tom joined the Customer Street group in 2003 with the specific purpose of founding our own in house development team at the Lancaster head office. Since its formation this busy development team has grown to 10 people and is now responsible for all our product development requirements as well as having created our own in house customer management. Tom also has overall responsibility for the maintenance of our internal systems and local networks between the Customer Street offices.