Accountability Department
With many tens of thousands of customers we feel it is important that not only do our shareholders know what goes on within our organisation but our customers do as well. Modern business needs to be transparent and should not be shrouded in mystery and our Accountability Department take on the task of making sure that through regular postings on the internet on either our own blog sites or discussion forums we keep everyone who should have an interest informed of the very latest developments within Customer Street. In addition to that there is the close monitoring of quality systems through a variety of audit techniques to make sure that we deliver what we promise in virtually every department of the business.
Graham Armstrong - Accountability Manager
Joining customer Street in 2005 Graham now heads up the Accountability department which involves making sure that all of the brands than come under the Customer Street umbrella provide an exceptional customer experience. Often found writing customer focused articles on various blogging sites on the net, Graham promotes the high standards that we set as well as making sure that our critics are given the opportunity to discuss with us, through honest exchanges in these forums, areas of concern that they may have.